Zero Hours Contract Compliance Check

Why this matters

The Employment Rights Act 2025 fundamentally changes how zero hours contracts work in the UK. Workers on zero hours arrangements who have regular hours now have a statutory right to request guaranteed hours — and employers must respond within 26 weeks. Using zero hours contracts to avoid employment obligations, or failing to offer contracts that reflect actual working patterns, now carries significant legal risk including tribunal claims and civil penalties.

Beyond the new rights, zero hours workers still benefit from statutory protections that many employers overlook: national minimum wage for every hour worked, paid annual leave accrual, and protection from detriment for refusing shifts. The ICO and HMRC have both flagged zero hours arrangements as a compliance hotspot. Getting this right is no longer optional — it is a legal baseline that applies from day one of engagement.

What you'll need

• A list of any workers currently engaged on zero hours contracts
• Records of hours worked by those workers over the past 12 weeks
• Copies of current zero hours contract templates
• Knowledge of whether any workers have raised complaints or requests about hours

What you'll get

A personalised compliance report covering: a score out of 100, an executive summary, a list of findings ranked by severity, and a prioritised action plan with timeframes.